FAQ

Shipping

Please expect 2-3 weeks from date of order for shipping as all items are made to order and hand crafted.  All items are processed in the order that they are received. Shipping within the United States is a flat rate of $8 and ships via USPS priority mail. International shipping is a flat rate of $35 and ships via USPS Priority Mail International. Additional import, customs, and sales taxes may be added in accordance with your country's specific requirements. 

Returns

We hope you are completely satisfied with your purchase. If for any reason you are not, OasaSun Jewelry will gladly issue an exchange, repair, or refund (minus cost of shipping) of full price merchandise with it’s original packaging if returned within 7 business days. All sale and custom orders are final sale, no returns, no exchanges.  All shipping fees, custom fees, import taxes and any service fees, are non-refundable.

Care and Handling

Metals such as silver and brass gain a patina over time and exposure to oxygen, moisture and the natural oils found in the skin encourage this process. To discourage the patina process you can store your jewelry in a dry airtight container and polish with a delicate polishing cloth.  It is recommended that you do not submerge jewelry in water or wear in showers, pools or at the beach.